Shipping policy
Shipping policy
Free shipping
All our shipping is free to the countries we sell to: Spain (mainland and the Balearic Islands) and the rest of the European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Sweden.
At the moment we do not ship to the Canary Islands, Ceuta, Melilla or countries outside the European Union.
Delivery times
- Order processing: 1 to 3 business days.
- Delivery: between 7 and 14 business days from order confirmation.
Delivery times are estimates. During very busy periods (for example, Christmas) or for reasons beyond our control (strikes, carrier issues or weather), they may take a few extra days. If your order is late, write to us and we'll look into it with you.
Tracking
When your order ships, we'll email you the tracking number so you can see where it is at any time.
Orders with several units
If you buy a pack of several units, they may arrive in separate parcels or on different days. You'll receive tracking for each one.
Customs
All shipments go to European Union countries, so the price you pay is the final price: you won't have to pay customs duties or any extra costs on delivery.
Delivery address
Please check your address carefully before confirming your order. If you spot a mistake, email us as soon as possible at blouzy.contacto@gmail.com. We cannot be held responsible for orders not delivered because of an incorrect address provided by the customer.
Damaged or lost parcels
If your order arrives damaged or does not arrive within the stated time, contact us and we'll send it again or refund your money, at no cost to you.